Port Pirie Medical Centre

Communication Policy

Phone calls and Emails

If you wish to speak to your Doctor on the phone it is necessary to make a phone consultation appointment. You can do this by contacting reception staff on (08) 8633 2544 to make a scheduled time.

All Doctors in Port Pirie Medical Centre DO NOT use email for any aspect of primary care as it is not considered a secure and encrypted way to transfer personal and potentially sensitive information.

You are able to utilise emails for communication with reception staff, however, please allow 1-2 business days for a response. Emails are NOT to be used as a form of communication in the event of an Emergency.

We encourage phone communication as the main source of communication to ensure identity checks and appropriate triaging for every person.